Campus Recruitment Drive by Byjus – The Learning App. for MBA 2021 pass-outs as Operations Associate – Repayments & Collections.
About the company
BYJU’S is the world’s most valuable ed-tech company (valued at USD 12 Bn) and the creator of India’s most loved school learning app which offers highly personalized and effective learning programs for students in classes 1 -12 (K-12) and competitive exams like JEE, NEET, CAT, and IAS.
An Operations Associate (Collections) is responsible for negotiating and securing payment arrangements from customers to honor their account obligation. She/he will also be responsible for maintaining all accurate documents and communicating regularly with the customer, in accordance with the law and company policy, in order to reach a resolution at the earliest.
Requirements:
● Good written and verbal communication
● Strong negotiation and problem-solving skills
● Proven experience as a ‘Collection Specialist’ or a similar role
● High on ethics and adherence to policies
● Knowledge of billing procedures and collection techniques (e.g. skip tracing)
● Familiarity with laws related to debt collection
● Working knowledge of MS Office and databases
● Target orientation
● MBA (any specialization)
● Good written and verbal communication
● Strong negotiation and problem-solving skills
● Proven experience as a ‘Collection Specialist’ or a similar role
● High on ethics and adherence to policies
● Knowledge of billing procedures and collection techniques (e.g. skip tracing)
● Familiarity with laws related to debt collection
● Working knowledge of MS Office and databases
● Target orientation
● MBA (any specialization)
Your job responsibilities will include the following:
● Monitor accounts to identify outstanding debts
● Investigate historical data for each debt or bill
● Find and contact clients to ask about their overdue payments
● Take actions to encourage timely debt payments
● Process payments and refunds
● Resolve billing and customer credit issues
● Update account status records and collection efforts
● Reporting of collection activity and accounts receivable
● On-call payment collections
● Monitor accounts to identify outstanding debts
● Investigate historical data for each debt or bill
● Find and contact clients to ask about their overdue payments
● Take actions to encourage timely debt payments
● Process payments and refunds
● Resolve billing and customer credit issues
● Update account status records and collection efforts
● Reporting of collection activity and accounts receivable
● On-call payment collections
CTC (Associate): – 4.5 LPA + 1 LPA as Retention bonus (Upon successful completion of training based on clearing the company’s expected parameters)
CTC (Trainee – 6 months) – 3.5 LPA as a trainee (Graduation is mandatory for conversion of employment status.)
Preferred Candidates: Multilingual/Regional language knowledge will be an advantage.
All the eligible students kindly register with their personal details in the link given below on or before 04:00 PM, 29th March 2021, Today.
Candidate Registration tracker: https://forms.gle/