Pyro is a very niche mid-tier technology solution provider to NGN communication carriers i.e. Wireless, Wireline, IP, MVNO etc. The Pyro Group Companies – Pyro Telecom Solutions and Pyro Networks are focused on delivering 360° mobility products and services that enhance operator networks to deliver immediate and effective solutions. Pyro Telecom Solutions is ISO 9001:2008 and OHSAS 18001:2007 certified. Their cutting edge platforms and VAS enable MNOs and Telcos to build their repertoire of services with unified services that can be integrated seamlessly to operator networks. Pyro Networks has built many platforms and solutions that enable mobile payments and financial transactions for MNOs and the end users. Pyro’s Merchant network has also enabled financial inclusion and mobility for customers who do not have a bank account to make utility payments using Pyro’s mobile wallet – SpeedPay. With their Global Innovation Center in Hyderabad, India and additional offices in Bombay, South Africa, Bahrain, Singapore and Vietnam, they serve markets in Middle East, Asia Pacific and Africa steadily increasing their presence in Europe and America. Pyro has already been recognized for their capabilities in key forums both by nominations and awards like GSMA, MEAcomms and Global Telecoms Business Forum for innovation and technology leadership which makes great difference to carriers and their millions of subscribers!

Website : http://www.pyrogroup.com

Customer Success Management:

1. Selection Methodology:

• Checking communication skills (Written and Verbal)

• General Knowledge

• Role play, if required, based on the job profile

• Personal interview (at least 2 rounds)

2. Designation: Customer Success Management (Executive, Senior Executive, Manager) for India and International Markets. These are the open positions. Exact designation will depend on the candidate profile.

3. Job Descriptions:

• Serve as the lead point of contact for all customer account management matters

• Build and maintain strong, long-lasting client relationships

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Keep a track of Project related deliverables to ensure delivery.

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

• Prepare reports on account status

• Collaborate with sales team to identify and grow opportunities within territory

• Assist with challenging client requests or issue escalations as needed

Other requirements – proactive in learning new skills, willingness to travel, proficient in MS Office (Word, Excel, Power point), MS Outlook, MS Teams, etc.

Location: Hyderabad

Annual CTC : 3.50 Lakhs to 5.00 Lakhs

All the interested students kindly register with your personal details in the link given below on or before 09:00 AM, 3rd June 2022, Tomorrow. 

Candidate Registration tracker: https://forms.gle/Hx5iAS11CqjMrhPb8