NGA Human Resources has been a leading provider of HR solutions for almost 50 years. We are recognized as a driver of innovation in HR by leading market observers. Our more than 4,500 employees in 35 countries administer and reward 3 million employees in over 100 countries.  We enable our clients to become better employers by designing, deploying, maintaining, and operating HR-as-a-service. Our HR business process services cover workforce management, time and attendance, local, regional and global payroll, talent administration, and people analytics.

• To process payroll and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.

•  To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries.

• Respond to requests, queries, and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.

• To proactively seek learning opportunities to develop and maintain a good knowledge of  Alight Solutions systems, clients, and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.

Main responsibilities

Production

• Responsible for processing payrolls and HR tasks and meeting targets given for the same

• Responsible for first level verification of data

• Responsible for Timely Escalation Of Production Related Issues

• Responsible For Maintaining Accuracy

• Cascading updates to Process Related Reports and Documents

Compliances

• Following ISMS Compliance Of The Team

• Adhering To Company Policies, Rules, And Regulations

• Following Quality Processes Thoroughly – Checklists, Standards Etc. On Process

• Adhering to Work Timings, Leave Schedules

Key experience

• MBA from any stream

• PC Literacy – Word and Excel (Basic Level)

• Good technical knowledge of payroll and payroll systems

• Commerce background

• Track record of face to face, telephone, and written contact with customers